Privacy Policy
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use this website and when you buy our digital products. We offer our services globally and this Policy is designed to be understandable and to respect privacy laws in different countries as far as reasonably possible.
By using this website or buying any product from us, you agree to the practices described in this Privacy Policy, as updated from time to time.
Who we are
1.1 This website is owned and operated by [insert business or personal name] (we, us, our).
1.2 If you have any questions about this Privacy Policy or your personal information, you can contact us at
Email
info@quentinrebb.com
Scope of this Privacy Policy
2.1 This Privacy Policy applies to
a visitors to this website
b customers who purchase or download digital products
c people who contact us by email, contact forms, social media, or other channels
2.2 This Policy applies regardless of where you are located in the world. However, your specific rights may differ depending on the laws of your country or region. Where those laws give you extra rights that are stronger than what is written here, we will respect those rights.
Personal information we collect
We may collect the following types of personal information
3.1 Identification and contact details
a first name and last name
b email address
c phone number if you provide it
d country or region if you provide it
3.2 Order and payment related information
a products you purchased, dates, and order history
b billing address and country, if required for payment or tax reasons
c partial payment information provided by payment processors such as transaction IDs and last digits of card numbers
We do not store full card numbers or bank details. These are processed directly by third party payment providers.
3.3 Technical and usage data
a IP address
b browser type and version
c device type, operating system, and basic device information
d pages visited, time spent on pages, links clicked, and navigation paths
e referral information (how you reached our website)
3.4 Communication data
a messages you send through contact forms, email, or social media
b support requests and our responses
c feedback, testimonials, or reviews you choose to provide
3.5 Marketing preferences
a your choices about receiving marketing messages from us
b your responses to marketing emails where tracking is enabled such as opens and clicks
We only collect the information that is reasonably necessary for the purposes described in this Policy.
How we collect personal information
We collect information in several ways
4.1 Directly from you
a when you place an order
b when you create an account on our website
c when you sign up for a newsletter or free content
d when you contact us for support or questions
e when you submit forms on the website
4.2 Automatically
a through cookies and similar technologies when you visit or use our website
b through our servers and security tools which log technical data to keep the site safe and functioning
4.3 From third parties
a payment processors who confirm a payment, refund, or dispute
b analytics providers who give us aggregated usage data
c advertising platforms, if we run ads and use tracking pixels, in line with their policies and applicable law
How we use your personal information
We use personal information for the following purposes
5.1 To provide and deliver our services
a to process your orders and payments
b to deliver digital products and provide download access
c to send purchase confirmations, invoices, and transaction related emails
5.2 To communicate with you
a to answer your questions and provide support
b to send important service messages such as changes to products, security notices, or policy updates
5.3 To improve our website and products
a to understand how visitors use the website
b to troubleshoot technical issues and improve performance
c to develop new content, features, and digital products
5.4 For marketing and promotions
a to send newsletters, offers, and updates where you have opted in or where local law allows us to do so
b to show you relevant advertising on third party platforms where this is permitted
You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us.
5.5 For legal, security, and compliance
a to prevent fraud, abuse, or misuse of our website or products
b to comply with legal obligations such as tax and accounting rules
c to respond to lawful requests from regulators or law enforcement where required
Where required by law such as under European data protection rules we rely on legal bases including
a performance of a contract when we process your data to deliver a product you purchased
b legitimate interests when we use data to improve our services, prevent fraud, or protect our business, provided your rights and freedoms are not overridden
c consent where we rely on your agreement for certain marketing or cookie based tracking
Cookies and tracking technologies
6.1 We use cookies and similar technologies to
a remember your preferences and settings
b keep you logged into your account where applicable
c understand how our website is used
d support basic security and fraud prevention
6.2 Some cookies are necessary for our website to function. Others are optional and used for analytics or marketing. Where required by law, we will ask for your consent before using non essential cookies.
6.3 Your browser or device settings usually allow you to block or delete cookies. If you block necessary cookies, some parts of the website may not work correctly.
How we share personal information
We do not sell your personal information. We may share your personal information with the following categories of recipients
7.1 Service providers and processors
a hosting providers and server operators
b payment processors and gateways
c email service providers and newsletter tools
d analytics and monitoring services
e customer support and help desk tools
These providers only process personal data on our behalf and according to our instructions, to help us run the website and deliver services.
7.2 Professional advisers
a accountants, auditors, legal advisers, or consultants where needed for business and legal reasons
7.3 Legal and regulatory authorities
a where we are required to disclose information by law or in response to valid legal requests
7.4 Business transfers
a in the event of a sale, merger, reorganisation, or other transfer of our business, personal information may be transferred as part of that transaction, subject to suitable confidentiality and protection measures.
International data transfers
8.1 Because we operate globally and use service providers in different countries, your personal information may be transferred to and stored in countries outside your own, including countries that may have different data protection laws.
8.2 Where the laws of your country require specific safeguards for international transfers such as the European Union, we will use appropriate measures such as
a standard contractual clauses
b data processing agreements
c other safeguards recognised by law
to protect your personal information.
8.3 Regardless of where your data is processed, we handle your personal information in accordance with this Privacy Policy and take reasonable steps to keep it secure.
Data retention
9.1 We keep your personal information only for as long as necessary for the purposes described in this Policy, including
a the time needed to provide products and services
b the time needed to maintain and improve our website
c the time required to comply with legal, tax, and accounting obligations
d the time needed to resolve disputes and enforce our agreements
9.2 When personal information is no longer needed, we will delete it, anonymise it, or securely store it for backup or archival purposes where required by law.
Security
10.1 We use reasonable technical and organisational measures to protect your personal information against loss, theft, misuse, and unauthorised access. These measures may include
a secure servers and hosting
b encryption in transit where possible
c restricted access to personal data
d regular monitoring for security issues
10.2 No method of transmission over the internet or method of electronic storage is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.
Your privacy rights
Depending on where you live, you may have some or all of the rights listed below. We will respect applicable laws in handling any request.
11.1 Right of access
You may have the right to request confirmation that we hold personal information about you and to receive a copy of that information.
11.2 Right to correction
You may have the right to ask us to correct inaccurate or incomplete personal information.
11.3 Right to deletion
You may have the right to request that we delete your personal information, subject to legal retention requirements and our legitimate interests.
11.4 Right to restriction
You may have the right to ask us to restrict how we use your personal information in certain situations.
11.5 Right to data portability
You may have the right to receive certain information in a structured, commonly used, machine readable format and to request that we transfer it to another service where technically possible.
11.6 Right to object
You may have the right to object to certain types of processing, including direct marketing.
11.7 Rights related to consent
Where we rely on your consent for processing, you may withdraw your consent at any time. This will not affect processing that took place before the withdrawal.
11.8 Marketing choices
You can opt out of marketing emails at any time by using the unsubscribe link included in those emails or by contacting us.
11.9 How to exercise your rights
To exercise any of these rights, contact us at
Email
info@quentinrebb.com
We may need to verify your identity before acting on your request. In some cases we may refuse a request if we are legally allowed to do so, for example if it is unfounded, excessive, or would conflict with legal obligations.
Children and minors
12.1 Our website and digital products are not directed at children under the age of 16, and we do not knowingly collect personal information from children under that age.
12.2 If you are a parent or guardian and believe that your child has provided personal information to us, contact us so that we can delete the data where required.
Third party websites and services
13.1 Our website may contain links to third party websites or services such as payment providers, social media platforms, or external content.
13.2 We are not responsible for the privacy practices or content of those third parties. You should review their privacy policies before providing them with personal information.
Countries subject to restrictions and sanctions
14.1 We aim to make our digital products available globally. However, availability of some services or payment methods may be limited or blocked in certain countries due to trade restrictions, sanctions, or local regulations.
14.2 Regardless of your location, your personal information will be handled in line with this Privacy Policy and applicable law. If we are legally required to restrict or close access for users in a particular country, we will comply with those obligations.
Changes to this Privacy Policy
15.1 We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
15.2 When we make significant changes, we will update the Last updated date at the top of this page. In some cases we may also notify you by email or by a notice on the website.
15.3 By continuing to use the website after the updated Policy is posted, you accept the changes.
Contact details
If you have any questions about this Privacy Policy, your personal information, or your privacy rights, you can contact us at
Email
info@quentinrebb.com
We will do our best to respond within a reasonable time and to address your request in line with applicable laws.
Legal notice
This Privacy Policy is provided as a general framework for a global audience and is not specific legal advice. Privacy laws differ between countries and regions. For complete compliance in your specific situation, it is recommended that you consult a qualified legal professional.