Terms and Conditions
These Terms and Conditions set out the rules that apply when you access and use this website and when you purchase any digital products from us. By using this website and or purchasing any digital product, you agree to be bound by these Terms. If you do not agree, you must not use this website or purchase any products.
Definitions
In these Terms
1.1 Website means this website and any related pages, content, services, or functionality.
1.2 We, us, our means the owner or operator of this website.
1.3 You, your means any person or entity that accesses this website or purchases any digital product from it.
1.4 Digital products means all non physical goods made available for purchase and download via this website, including but not limited to files, templates, documents, images, videos, audio, ebooks, training material, and other downloadable or streaming content.
1.5 Order means a purchase of one or more digital products through this website.
1.6 Download means accessing, saving, viewing, or otherwise retrieving a digital product to your device, whether via a direct link, email link, account dashboard, or any other method provided by us.
Acceptance of Terms
2.1 By accessing or using this website, and or by placing an order, you confirm that you have read, understood, and accepted these Terms.
2.2 If you are using this website on behalf of a company or other legal entity, you represent that you are authorised to bind that entity to these Terms.
2.3 We may update these Terms from time to time. The updated version will apply from the date it is published on this website. Your continued use of the website or further purchases after changes are posted will be taken as acceptance of the updated Terms.
Eligibility
3.1 You must be legally capable of entering into a binding contract in your country of residence in order to purchase from this website.
3.2 By purchasing, you confirm that you meet the legal age and capacity requirements in your jurisdiction.
Accounts
4.1 We may allow or require you to create an account in order to purchase or access digital products.
4.2 You are responsible for maintaining the confidentiality of your login details and for all activities carried out under your account.
4.3 You must notify us immediately if you suspect any unauthorised use of your account. We may suspend or terminate accounts that we reasonably believe are compromised or misused.
Digital Products Only
5.1 All products offered through this website are digital products only. No physical goods are shipped.
5.2 Because of the nature of digital products, once a product has been delivered and downloaded, it cannot be returned. Our refund policy for digital products is set out in section 10.
Product Information
6.1 We take reasonable care to ensure that descriptions of digital products on this website are accurate. However, minor differences may occur, and we do not guarantee that your device will display colours, formatting, or layouts exactly as shown.
6.2 You are responsible for carefully reading the product description, requirements, and any usage notes before placing an order.
6.3 We may modify, update, or remove digital products at any time, including after you purchase them, provided that such changes do not remove your right to access the version you purchased, subject to these Terms.
Prices, Payments, and Taxes
7.1 All prices are listed in the currency shown on the website at the time of purchase.
7.2 We reserve the right to change prices at any time, but such changes will not affect orders that have already been completed.
7.3 Payment must be made using the payment methods made available on the website. You authorise us and any third party payment processors to charge your chosen payment method for the total order amount.
7.4 You are responsible for any bank charges, currency conversion fees, and any applicable taxes that may be imposed on your purchase in your jurisdiction unless otherwise stated.
Order Process
8.1 By placing an order, you make an offer to purchase the selected digital products under these Terms.
8.2 An order is considered accepted when payment is successfully processed and you receive confirmation via the website and or by email.
8.3 We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, incorrect pricing, or technical errors. If we cancel an order after payment is received, we will provide a refund for that order.
Delivery and Access to Digital Products
9.1 After successful payment, you will be provided with access to download or view the purchased digital products. This may be via a direct download link after checkout, an email link, or access via your account dashboard.
9.2 You are responsible for ensuring that the email address you provide at checkout is correct and that you have access to it.
9.3 You are responsible for downloading and securely storing the digital products after purchase. We are not obligated to permanently host products for download, and download links may expire after a reasonable period.
9.4 We take reasonable steps to keep access available, but we do not guarantee uninterrupted or error free access to the website or to digital product downloads, especially where issues are caused by events outside our control.
Refunds and Returns for Digital Products
10.1 Because all products are digital and cannot be returned once accessed, all sales are final. We do not offer refunds for digital products that have been successfully delivered and downloaded, except where required by law or as specifically stated in this section.
10.2 No refunds will be provided in the following situations
a you change your mind after purchase
b you decide you no longer want or need the product
c you misunderstood the product description but the product matches the description on the website
d you claim that you have not used the product after it has been delivered and or downloaded
e you expected a particular result, income, or outcome that is not clearly described in the product listing
10.3 Failed download or technical access issues on our side
a If you are unable to download a product due to our technical error, we will first attempt to fix the problem by
i sending a new link
ii providing an alternative access method
iii extending the timeframe for download
b You must contact us within a reasonable time from purchase and provide
i your full name
ii email used for purchase
iii order number
iv a clear description of the issue and any error messages
c If, after reasonable efforts, we cannot provide you with a working download due to an error on our systems, we may, at our sole discretion, issue a refund or a store credit.
10.4 Issues caused by your device or internet
a You are responsible for ensuring that
i you have a stable internet connection
ii your device and software can open the file types we provide
iii your security software, firewalls, or filters do not block the download
b Download issues caused by your device, connection, or configuration do not qualify for a refund. We may choose to assist you where possible, but we are not obligated to provide a refund in these cases.
10.5 Corrupted or incomplete files
a If you believe a file is corrupted or incomplete, you must contact us promptly with order details and, where possible, screenshots or error messages.
b If we confirm that the file provided by us was corrupted or incomplete, we will supply a corrected version of the same product or an alternative format of the same content where reasonably possible.
c Only if we are unable to provide a working version within a reasonable period may we, at our sole discretion, issue a refund or a store credit.
10.6 Duplicate purchases
a If you accidentally purchase the same digital product more than once using the same email, notify us with your order details.
b Once we confirm a duplicate purchase, we may either refund the duplicate amount or provide a credit that can be used against another product, at our discretion.
10.7 Our decisions in relation to refunds or store credits under this section are final, subject to any non excludable rights you may have under applicable law.
Chargebacks
11.1 You agree to contact us first to attempt to resolve any issue with an order before initiating a chargeback or payment dispute with your bank or payment provider.
11.2 If you initiate a chargeback for a valid purchase that was delivered in line with these Terms, we reserve the right to provide evidence to the payment provider and to
a revoke your access to any digital products associated with the disputed transaction and
b block or limit your future access to this website and our products.
Licence and Permitted Use
12.1 When you purchase a digital product, you are granted a personal, non exclusive, non transferable, revocable licence to download and use the product for your own personal or internal business use, subject to these Terms and any additional licence terms shown on the product page.
12.2 Unless explicitly allowed in the product description, you must not
a resell, redistribute, or share the product in any format
b claim the product as your own original work
c remove or alter any copyright or ownership notices
d make the product available on any file sharing site or publicly accessible folder
e use the product in any way that infringes the rights of any third party or violates any law.
12.3 If you breach these licence terms, your licence will automatically terminate and we may revoke your access to downloads without any refund and may pursue any remedies available under law.
Intellectual Property
13.1 All content on this website, including but not limited to text, graphics, logos, images, videos, digital products, and design elements, is owned by us or our licensors and is protected by copyright and other intellectual property laws.
13.2 Nothing in these Terms grants you ownership of any intellectual property. All rights not expressly granted are reserved.
Prohibited Conduct
14.1 You agree not to
a use this website for any unlawful purpose
b attempt to gain unauthorised access to any part of the website, server, or systems
c interfere with the security or proper functioning of the website
d use automated systems or scraping tools to access or download content in a way that exceeds normal human usage
e upload or transmit any malicious code, virus, or harmful material.
Third Party Services and Links
15.1 The website may contain links to third party websites or integrate third party services such as payment gateways. These are provided for convenience only.
15.2 We do not control, endorse, or accept responsibility for any third party websites or services, and your use of them is at your own risk and subject to their own terms and policies.
Warranties and Disclaimers
16.1 Digital products are provided on an as is and as available basis.
16.2 To the fullest extent permitted by law, we
a do not guarantee that digital products or the website will be free from errors or interruptions
b do not make any promises regarding specific results, income, or outcomes from the use of any product
c disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non infringement.
Limitation of Liability
17.1 To the fullest extent permitted by law, we will not be liable for
a any indirect, incidental, consequential, or special damages
b loss of profits, revenue, data, or business opportunities
arising from or related to your use of this website or any digital product.
17.2 Our total aggregate liability for any claim arising out of or related to your purchase or use of digital products will be limited to the total amount actually paid by you for the product that gave rise to the claim.
17.3 Nothing in these Terms is intended to exclude or limit liability where it cannot be excluded or limited under applicable law.
Indemnity
18.1 You agree to indemnify and hold us harmless from and against any claims, losses, damages, liabilities, costs, and expenses, including legal fees, arising out of or related to
a your use of the website or digital products other than as permitted by these Terms
b your breach of these Terms
c your violation of any law or third party rights.
Data Protection and Privacy
19.1 We collect and process personal information in accordance with our Privacy Policy, which forms part of these Terms.
19.2 By using this website and purchasing products, you consent to the collection and use of your information as described in our Privacy Policy.
Changes and Availability
20.1 We may modify, suspend, or discontinue any part of the website or digital product catalog at any time without prior notice.
20.2 We are not liable if any part of the website or any product becomes unavailable at any time, provided your existing purchases remain accessible in line with these Terms.
Suspension and Termination
21.1 We may suspend or terminate your access to the website or your account, with or without notice, if we reasonably believe that you have
a breached these Terms
b engaged in fraud or misuse of digital products
c used the website in a way that may cause harm or legal liability.
21.2 Upon termination, your licence to use any affected digital products may also be revoked where it was obtained by fraud or in breach of these Terms.
Governing Law and Dispute Resolution
22.1 These Terms are governed by the laws of South Africa, without regard to conflict of law principles.
22.2 Any disputes arising out of or in connection with these Terms or your use of the website and digital products will be subject to the exclusive jurisdiction of the courts of South Africa, unless mandatory law requires otherwise.
Contact Details
If you have questions about these Terms or need support with any order, you can contact us at
Email
info@quentinrebb.com
Legal Notice
This Terms and Conditions document is provided for general informational purposes and to help structure your website policies. It is not personalised legal advice. For specific legal requirements in your country and for your exact business model, you should consult a qualified legal professional.